When people tell us their last cleaner "did not do much", the problem is usually that they booked and paid for a regular clean while picturing a deep clean. The two jobs have different scopes, different timings and different prices.
Regular cleaning is maintenance
A regular clean keeps an already-clean home at that level. It covers the surfaces you touch and see every day: floors vacuumed and mopped, kitchen counters and appliance exteriors, bathrooms sanitised, dusting of reachable surfaces, mirrors, and bins emptied. On a typical two-bedroom it takes two to three hours.
It assumes a baseline. A regular clean does not include scrubbing built-up soap scum, degreasing an oven, or getting behind heavy furniture, because there is not time in the booking to do it.
Deep cleaning resets the baseline
A deep clean goes after the buildup that accumulates quietly over months — the film on cupboard doors, limescale on taps, grout that has darkened a shade, dust on top of door frames and inside light fittings.
- Inside the oven, fridge and other appliances
- Cupboards and drawers cleaned inside, not just wiped outside
- Grout, silicone and shower glass scrubbed rather than rinsed
- Skirting boards, door frames, switches and vents
- Behind and underneath movable furniture and appliances
- Window interiors, sills, tracks and blinds
The same two-bedroom takes five to eight hours, often with two cleaners. That time difference is the price difference.
Which one do you need?
Book a deep clean if any of these are true: nobody has cleaned properly in six months or more, you are moving in or out, you have just finished renovations, you are starting a recurring service for the first time, or you look at your bathroom grout and feel a bit tired.
Book a regular clean if the place is broadly in good order and you want to keep it that way.
The pattern that works best
Most of our recurring customers start with one deep clean, then move to regular cleans every one or two weeks. The first visit does the heavy lifting; after that, maintenance is genuinely enough. Starting a recurring booking without that first deep clean is why some people feel the service never quite catches up.